Live Platform Metering-License Details

The Live Platform Metering feature monitors the license pool of phone numbers provisioned for customers and assigned to licensed M365 users. This feature applies to all product service types including Direct Routing, Operator Connect and Zoom ACV App. The application monitors all license types including Hosted Essentials, Hosted Essentials Plus and Hosted Pro. The table below describes the calculations for each license type.

Metering Parameters

License Type	User Count	Total DIDs	Used DIDs
Hosted Essentials	Direct Routing: The number of SBC users configured on the SBC	Specific numbers configured as follows: ■ SBC Prefix ■ Unassigned Number Range ■ Line URI	Direct Routing: The number of SBC users configured on the SBC.
	Operator Connect: The number of Operator Connect users with numbers assigned numbers in the Teams admin center: ■ User Calling (see Assigning User Voice Calling) ■ Auto-attendant (see Assigning Auto-Attendant Calling) ■ Conference Calls	Specific numbers configured as follows: ■ SBC Prefix ■ Unassigned Number Range ■ Line URI	Operator Connect: The number of Operator Connect users with numbers assigned in the Teams admin center: ■ User Calling (see Assigning User Voice Calling) ■ Auto-attendant (see Assigning Auto-Attendant Calling) ■ Conference Calls
	Zoom: The numbers assigned in the Zoom Admin portal (see Assign Numbers in Zoom Admin App).	Specific numbers configured as follows: ■ SBC Prefix ■ Unassigned Number Range ■ Line URI	Zoom: The numbers assigned in the Zoom Admin portal (see Assign Numbers in Zoom Admin App).
Hosted Essentials + and Hosted Pro	■ Direct Routing: Licenses are incremented in single units based on the following priority order (a single priority is counted per user). 1. Users Site Location Calling managed at by AudioCodes OnlinePSTNGateway gateways (AudioCodes SBC device). 2. Users attached to Management Templates (LifeCycle Management Templates. 3. Non-voice updates to user accounts (all Service Types). 4. Managed Service Numbers (such as fax numbers configured on the SBC).	Specific numbers are configured as follows: ■ SBC Prefix ■ Unassigned Number Range ■ Line URI	Direct Routing users with Line URI configured.
	Operator Connect: The number of Operator Connect users with numbers assigned numbers in the Teams admin center: ■ User Calling (see Assigning User Voice Calling) ■ Auto-attendant (see Assigning Auto-Attendant Calling) ■ Conference Calls	Specific numbers configured as follows: ■ SBC Prefix ■ Unassigned Number Range ■ Line URI	Operator Connect: The number of Operator Connect users with numbers assigned numbers in the Teams admin center: ■ User Calling (see Assigning User Voice Calling) ■ Auto-attendant (see Assigning Auto-Attendant Calling) ■ Conference Calls

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The number of analog extensions is calculated as the sum of all the IP Group and SBC SIP Registrations:

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For each IP group link associated with a customer tenant, reports the value of SIP registrations PM values 'SBC Successful Registrations' for this IP group in the last 24 hours.